Registration & check-in

One of the key metrics after an event is knowing exactly how many attendees have been checked-in and how many of them accessed the event in the mobile app.

You may see these metrics on Ground Control or the Pilot app.

  • Ground Control: open your event from the events calendar and look at the Dashboard page of the Live Event section.
  • Pilot app: make sure the Pilot app is logged in to your event. Next, look at the Registration section of the Dashboard tab.

Engagement

To see how many push notifications and polls were sent and how many questions/comments were made by delegates:

  • Ground Control: open your event from the events calendar and look at the Engagement section of the Dashboard.
  • Pilot app: make sure the Pilot app is logged in to your event. Next, look at the Engagement tab on the app, and check the Comments; Notifications and Polls sections.

To see how many attendees have completed and partially completed the survey:

  • Ground Control: open your event from the events calendar and look at the Engagement section of the Dashboard page.

Survey Results

  • Ground Control: To export survey graphics open your event from the events calendar. Next, open the Post Event page and click Survey Results to see your question set answers.
    Finally, use the Print dialog on your browser to either print them or export to PDF.
  • Pilot app: To see survey results graphically, open the Pilot app and browse to the Results tab. 

Spreadsheet Reports / Per attendee data

The Delegate Report is a spreadsheet which displays all profile data for each attendee, along with the check-in time, date logged in to the app and individual replies to each survey question.

The Polls Report is a spreadsheet which displays all profile data for each attendee, along with individual replies to each poll question.

Delegate Comments is a spreadsheet which displays all questions and comments for each session, per delegate.


To export any of these reports, open your event from your account's events calendar and find the Reports tab in the Post Event page.

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